FAQ

Shopping & Book Orders

How do I place an order?
After adding items to your shopping cart, click the “checkout” button on the shopping cart page and follow the instructions on your screen. If you prefer not to use the website to place your order, you can use the site as a catalog, locate the items you wish to order, and then telephone our office to place your order.

What are your shipping charges? Do you ship outside the US?
Our web site calculates postage based on the total weight of the books and the delivery address. Please add your selections to the shopping cart and type in your shipping address. You will see the postage amount before payment information is required. Yes, we ship outside the US.

Is my personal information secure when I shop on this site?
Your order is safe with us. Our website is built on the Shopify e-commerce platform which is dedicated to the highest level of security in transactions possible. You can read more about their compliance with industry security standards here. If you prefer not to use a credit card to place your order, you can use this site as a catalog, locate the items you wish to order, and then telephone or fax our office to place your order.

Which credit cards do you accept?
We accept MasterCard, Visa and American Express.

How do I place a gift order?
Use the gift recipient's name and address on the first page of the checkout process, under the Shipping Address section. On the second page of the checkout process, under Payment Method in the Billing Address section click the circle next to "Use a different billing address" and fill out your billing information. We can only handle one gift shipping address per order. 

Do you offer gift certificates?
Yes, please visit our gift certificate page to purchase a gift certificate.

I want to return a book I purchased from your site because I don’t like it/you sent me the wrong one/I already have it/it’s damaged/there’s a print defect. What now?
Please contact our Customer Service department at [email protected] or call 646-215-2500 for instructions. If you purchased the book from another online retailer or a bookstore, please contact them for help.

Booksellers, Reviewers, Librarians, and Academics

I’m a retailer or wholesaler and would like to sell NYRB titles. How do I order?
NYRB titles are distributed to the trade by Penguin Random House everywhere in the world, except for the UK and Ireland where our books are represented by PGUK.

I’m a gift shop or specialty account and would like to order NYRB titles. How do I do this?
NYRB titles are distributed to special market accounts by Penguin Random House everywhere in the world except for the UK and Ireland where our books are represented by PGUK. Please click the appropriate link for your shop: US, UK/Ireland.

I’m a bookstore and would like to sell The New York Review of Books . How do I order?
The Review should be available from your preferred distributor or wholesaler. If it is not, please contact us for assistance.

I’m a librarian. How do I order NYRB titles?
NYRB titles should be available from your preferred distributor or wholesaler. If you discover our books are not carried by your distributor or wholesaler, please email our marketing department at [email protected].

How can I receive a copy of an NYRB title for review in my publication or blog?
To request a media review copy of a book please write to New York Review Books, Publicity Department, 207 East 32nd Street, NY NY 10016-6305 or email [email protected].

How do I contact one of your authors, introducers or translators?
Please write to [email protected] and we’ll forward your message to the writer.

I’d like to suggest one of your books to my book club. Do you have reading group guides?
We have guides for selected titles. For a list of the books that have guides please click here.

How do I receive printed copies of your seasonal trade catalogs for forthcoming titles?
If you are a bookseller, librarian, or other professional in the industry, please include your name, company, and mailing address and email your request to [email protected] or write to: NYRB Catalogs Dept. / 207 East 32nd Street / New York, NY 10016-6305

Can I download PDFs of your catalogs?
Our seasonal trade catalogs are available for viewing online as PDFs. Please visit our About NYRB page to download these catalogs.

How do I sign up for NYRB newsletters?
Please click "Subscribe to our newsletter" from the footer of any page on this site.

I am a college professor or educator. How do I obtain a Desk or Examination copy of an NYRB title?
Our books are distributed by Penguin Random House, Inc. Please click here for Desk and Exam Copy requests.

Web Site

The site doesn’t look right on my computer. What’s wrong with it?
If you’re having trouble with the site, please let us know. Be sure to include in your message any relevant details about the browser you’re using (Chrome, Safari, Firefox, etc.), and the operating system (Mac OS/iOS, Windows, etc.), as well as the page on which you encountered the problem.

What’s a “cookie”? Do I need to use them to use this site?
A cookie is a message sent to your browser from a Web server and stored on your computer’s hard drive. Most Web sites use cookies. Cookies allow the server to keep track of your preferences — for example, if you put something in your shopping cart, and then go to another page on the site, the server will use the cookie to remember what’s in your cart when you want to check out.

You do not have to accept cookies from our server in order to use many sections of this site, but some sections may require the use of cookies. We do not use this technology to track your visits; if you’re concerned about privacy, please see our statement about this site’s policies with regard to personal information.